3 min read
Customer Service & Virtual Assistants: Automated or Human?
When someone says “virtual assistant,” you may be confused about exactly what the speaker is referring to, because it could easily be one of two...
Tips, trends, and tools for improving your marketing, sales & customer service operations so you can reach your customers and grow revenue.
3 min read
When someone says “virtual assistant,” you may be confused about exactly what the speaker is referring to, because it could easily be one of two...
5 min read
There are few things more important to sales and marketing than customer references. Prospects want to speak with them, marketing wants to use them...
3 min read
If you’re making sales calls, especially cold calls, people are going to hang up on you. No one likes it, but it’s part of the cost of doing...
3 min read
Winning new customers is critical for growth, but it may not be the most effective way to increase your organization’s revenue. You could see even...
4 min read
In business, there’s rarely a magic bullet that determines whether your company will succeed or fail. But as a description of the Net Promoter Score...