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NPS: The Most Powerful Stat for Sales, Marketing and Service

4 min read

NPS: The Most Powerful Stat for Sales, Marketing and Service

In business, there’s rarely a magic bullet that determines whether your company will succeed or fail. But as a description of the Net Promoter Score (NPS), “magic bullet” is really not that far off. Introduced to the world in a 2003 Harvard Business...

How to Use, Abuse, and Thwart FUD

4 min read

FUD: How to Use It, Abuse It, and Thwart It

Fear, uncertainty, and doubt. Typically abbreviated as “FUD,” it’s one of the oldest tactics in the salesperson’s toolbox, first appearing in sales...

Choosing a Web Design Partner

3 min read

Choosing a Web Design Partner

There’s nothing more fundamental to a company’s marketing than its website. It’s your face to the world, the first place prospects will go to...

Incorporating Paid Media Into Your Marketing Mix

3 min read

Incorporating Paid Media Into Your Marketing Mix

In content marketing, there are three primary channels through which you can promote it. Earned media, owned media, and paid media. We’re going to...

B2B Omnichannel Marketing Strategy

4 min read

Laying the Foundation for a B2B Omnichannel Marketing Strategy

If you’ve shopped at a major retailer recently, you’ve likely experienced omnichannel marketing. Let’s take the cosmetics retailer, Sephora, as an...

Holiday B2B Tech Marketing

3 min read

B2B Tech Marketing During the Holidays

The fourth quarter is always a challenge for marketers in B2B technology. It’s typically the biggest quarter for sales and the last chance to hit...

Gathering and Using Proprietary Data in Marketing with Surveys

4 min read

The Secret to Surveys and Research: Gathering and Using Proprietary Data in Marketing

In the world of journalism, there are few stories more coveted than the exclusive. The more often a publication can scoop its rivals and provide...

More Content? Better Content? Which Is More Important?

4 min read

More Content? Better Content? Which Is More Important?

In 2015, The Washington Post shifted its content strategy, and, as a result, would publish an astonishing 1,200 posts every day. As a result, the...

The In-House vs. Agency Marketing Debate

3 min read

The In-House vs. Agency Marketing Debate: Factors to Help You Decide

Your technology startup is at a crucial phase in its life. It’s raised a significant amount of venture capital funding over one or two rounds, and...

Working with Enterprise Technology Influencers

3 min read

Working with Enterprise Technology Influencers

In the consumer world, particularly in the travel, fashion and cosmetics industries, influencers are everywhere. They’re so prevalent on TikTok,...